Legal

PrizeRun Terms of Use and Competition Rules

Effective date: 4 August 2026Version: V1.5

Paid Prize Competitions are 18+ only. The applicable Competition Schedule states eligibility and must be complete and legally cleared before entry opens.

Important information

These Terms apply to PrizeRun Accounts, registered Practice Runs, Prize Competitions and related services. A separate Public Practice Notice applies to public no-Account Practice Runs. Each Prize Competition has a Competition Schedule with its specific rules. Read these Terms and the Schedule before entering or starting an Official Run.

PrizeRun is operated by ALLYCHAT PTY LTD ACN 696 543 727, ABN 39 696 543 727 (PrizeRun, we, us or our).

Key facts

PrizeRun is a game of skill. Every Official Run uses the same fixed Course Build. Chance does not determine the winner.
Practice Runs are free and cannot win a Prize. The Competition Schedule states the prices and Official Runs supplied for Prize Competition participation.
XP, referrals, promotions, Account status and cosmetics do not improve Official Run physics, controls, timing or recorded performance.
Before entries open, PrizeRun acquires or funds the advertised Prize and every promised default remedy. Prize funding does not depend on Entry Fee revenue or entrant numbers.
Subject to verification and these Terms, the entrant with the fastest Valid Official Time wins. Completed Official Times may appear on the live provisional leaderboard during the Official Run Window. Every displayed result remains provisional until PrizeRun completes its eligibility and integrity review.
A Prize Competition is open only in the eligible locations named in its Competition Schedule after the applicable legal-clearance requirements are met.
Paid Prize Competitions are open only to eligible people aged 18 years or older who satisfy these Terms and the Competition Schedule.
Nothing in these Terms excludes rights that cannot lawfully be excluded, including rights under the Australian Consumer Law.
PrizeRun contacts each provisional winner directly and may request documents reasonably needed to confirm identity and eligibility. A Prize may be held or passed to the next eligible entrant only under the published verification and integrity rules in these Terms.

1. The contract

1.1 These Terms form a contract between you and PrizeRun when they are accepted through an unticked checkbox when creating an Account. Before each Competition Entry, we will show you the applicable version of these Terms and the Competition Schedule and require separate acceptance through an unticked checkbox. A separate Competition contract is formed only when PrizeRun accepts that Entry under clause 8.3. Viewing a page does not constitute acceptance of Competition or Prize rules.

1.2 These Terms and the Competition Schedule form the Competition contract. The Schedule fills in the details these Terms require. It cannot vary clauses 5.1–5.8, 8.4–8.8, 9, 10–15, 20 or 23 unless it gives entrants a more favourable right or a law, binding authorisation condition or approved game rule requires the change. These Terms prevail over any other inconsistency. The Privacy Policy governs personal-information handling but cannot reduce a Competition right.

1.3 Clearly identified technical instructions may explain operational controls already disclosed by these Terms and the Schedule. They cannot add or change a material eligibility, payment, Course Build, Official Run, winner, Prize, disqualification or refund rule after PrizeRun accepts an Entry.

1.4 Promotional material does not override the Competition Schedule or these Terms. We remain responsible for any rights or remedies you have if promotional material is false or misleading.

1.5 You should save a copy of the Terms and Competition Schedule that apply when you register for a Competition. We will keep those versions and make them available on request.

1.6 A Competition Schedule may add competition-specific details only where these Terms permit. It cannot exclude a non-excludable right, conceal a price or reduce a core fairness protection. An unexpected or unusual term will not bind you unless it was prominently disclosed before PrizeRun accepted the Entry or payment and is otherwise lawful.

2. Definitions

In these Terms:

Account means a verified PrizeRun account held by one natural person.

Competition means a PrizeRun skill competition identified in a Competition Schedule.

Competition Period means the opening and closing period stated in the Competition Schedule.

Competition Practice Window means the common period, beginning after registration closes, during which every accepted entrant may practise on the exact Competition Course Build.

Competition Schedule means the competition-specific document published before entries open, containing the information listed in clause 4.

Course Build means the identified game version, course, obstacle configuration, physics settings and timing rules used for a Competition.

Eligible Jurisdiction means a location listed in the Competition Schedule after PrizeRun has completed the applicable legal-clearance requirements. PrizeRun must hold every required licence, permission, authorisation or exemption, or obtain written jurisdiction-specific legal advice on the final product confirming that no approval is required. A location is not eligible merely because a person can view the Platform, these Terms or an advertisement there.

Competition Entry means an accepted registration by an eligible natural person in the overall Competition, including the Included Official Runs and administration services stated in the Competition Schedule.

Entry means a Competition Entry.

Entry Fee means a price, inclusive of GST, disclosed in the Competition Schedule for Competition participation or an Official Run product. It is not calculated by reference to the result, returned or multiplied according to the result, or contributed to a player Prize pool.

Included Official Runs means the Official Runs supplied under an accepted Competition purchase described in the Competition Schedule. They are competition-specific, non-transferable and not redeemable for cash.

Immediate Household means a spouse or de facto partner, parent, step-parent, child, step-child, sibling or person who ordinarily resides in the same household.

Official Run means an Included Official Run initiated with a valid server-issued attempt token and recorded for potential inclusion on the Competition leaderboard.

Run Pack means a one-off purchase that supplies the number of Included Official Runs stated before payment. It is not a subscription.

Official Run Window means the common period during which every accepted entrant may use Included Official Runs.

Official Time means the server-calculated completion time for an Official Run before the eligibility and integrity review that determines whether it is a Valid Official Time.

Platform means prizerun.vip, the PrizeRun game, related web applications and services operated by PrizeRun.

Practice Run means a free attempt that is not eligible for the leaderboard or a Prize.

Prize means the fixed prize described in the Competition Schedule.

Server Record means PrizeRun's server-side record of an attempt, including the attempt token, Course Build, inputs and events received, start and finish events, timing data, integrity signals and completion status.

Supported Device means a device and software configuration that meets the published requirements for a Competition.

Tie-Break Run means a no-fee, post-Competition playoff attempt supplied on the same terms to entrants tied at the fastest Valid Official Time under clause 11.4. It is not an Included Official Run or a paid Official Run.

Tie-Break Time means the server-calculated completion time for a Tie-Break Run before the eligibility and integrity review that determines whether it is a Valid Tie-Break Time.

Valid Official Time means an Official Time that satisfies the Course Build rules, eligibility requirements, technical requirements and integrity review.

Valid Tie-Break Time means a Tie-Break Time that satisfies the Course Build rules, eligibility requirements, technical requirements and integrity review.

you means the Account holder.

3. Eligibility

3.1 To submit a Competition Entry, purchase a Run Pack, make an Official Run or make a Tie-Break Run, you must satisfy every paragraph (a)–(h):

(a) be a natural person aged 18 years or older with legal capacity to enter this contract;

(b) satisfy the game's classification and every mandatory eligibility requirement stated in the Competition Schedule;

(d) be physically present in an Eligible Jurisdiction when registering, paying and throughout each Official Run or Tie-Break Run;

(e) use your own Account, identity, payment method or a payment method you are authorised to use;

(f) provide complete and accurate information and promptly correct material changes;

(g) satisfy proportionate identity, age, residence and location checks; and

(h) not be excluded under clause 3.3.

3.2 You may hold only one Account. An Account cannot be sold, transferred, shared or operated by another person. A person may not participate through another person's Account.

3.3 The following people cannot enter a Competition:

(a) directors, officers and employees of PrizeRun;

(b) contractors who designed, developed, tested, administered or audited the relevant Competition or Course Build and had access to material non-public information;

(d) anyone whose participation would breach an applicable law, regulatory condition or written exclusion.

3.4 We may request information reasonably necessary to verify eligibility. Where practicable, we will use data-minimising verification and will not keep identity documents longer than needed. The Privacy Policy and each collection notice explain how we handle personal information. PrizeRun will complete the required age, identity, residence and location checks before accepting an Entry or capturing payment. We may repeat proportionate checks before, during and after an Official Run or Tie-Break Run and before awarding a Prize.

3.5 You must not use a VPN, proxy, remote desktop, location-spoofing tool or similar method to conceal or misstate your residence or physical location when creating an Account, registering, paying, seeking a refund or Prize, or before or during an Official Run or Tie-Break Run, or otherwise to evade a jurisdiction control.

3.6 If we accepted an Entry from a person who was not jurisdictionally eligible, we will stop further participation. If we captured an Entry Fee, we will refund it unless applicable law or a regulator lawfully requires another treatment. Deliberate evasion may support proportionate Account action or disqualification, but does not make participation lawful or remove a non-excludable right.

3.7 Paid Prize Competitions are strictly limited to eligible people aged 18 years or older. A parent or guardian cannot accept these Terms, purchase a Run Pack, enter a paid Prize Competition or perform an Official Run or Tie-Break Run on behalf of a person under 18.

3.8 Contact support@prizerun.vip before entry if you need a disability-related adjustment. PrizeRun will consider a reasonable adjustment that preserves the Course Build, skill tested, timing, attempt allocation and competitive conditions. If PrizeRun cannot lawfully and fairly supply the Competition after considering the request, it will explain the decision and will not accept the Entry or capture an Entry Fee. If the issue arises later, non-excludable rights and the refund provisions apply.

3.9 PrizeRun may use proportionate age and identity checks to enforce the 18+ paid-entry rule and comply with the game's classification, contract law, payment rules, Prize-delivery rules, an applicable authorisation or another mandatory law.

3.10 A person who is not in an Eligible Jurisdiction named in the Competition Schedule may use public Practice Mode where the game's classification permits. They cannot submit a Competition Entry, pay an Entry Fee, make an Official Run or Tie-Break Run, appear on that Competition's Prize leaderboard or win its Prize. PrizeRun will use proportionate residence and physical-location controls to enforce this restriction.

3.11 A location may be listed as an Eligible Jurisdiction only while the legal-clearance basis recorded for that location remains current and the Competition complies with any applicable jurisdiction-specific addendum. If that basis ends, clauses 4.3 and 15 apply.

4. Competition Schedule

4.1 We will publish a Competition Schedule before accepting entries for a Competition. It must state:

(a) the Competition name and identifier;

(b) the Course Build's pre-entry cryptographic commitment/hash, physics version, representative course/skill description and timing method, with the sealed exact obstacle manifest released after registration closes and verified against that commitment;

(d) the common Competition Practice Window, which begins only after registration closes and the exact Course Build is released equally to every accepted entrant;

(e) the common Official Run Window, which gives every accepted entrant the same period to use every Included Official Run;

(f) every date and time in UTC and the relevant Australian local time, with UTC controlling if a display conversion conflicts;

(g) each Eligible Jurisdiction;

(h) the 18+ age rule, classification, legal-capacity and other eligibility requirements;

(i) the exact Prize, its reasonable current value, exact default cash or other remedy, whether another elective cash substitution is available, and the documented Prize-funding method without describing a board-restricted account as trust/escrow or insolvency protection;

(j) each Official Run product, the Included Official Runs it supplies and any expiry or use conditions;

(k) every Entry Fee and product price, inclusive of GST;

(l) Supported Device, browser, device-class, network and server-region requirements prominently disclosed before PrizeRun accepts an Entry;

(m) the authoritative server tick rate; start and finish events; input and timestamp treatment; quantisation and rounding; reconnect and drop rules; supported latency and device thresholds; server region; technical audit/build identifier; timing precision; and any other fact material to fair timing;

(n) the Tie-Break Run response period, window, number, Course Build, failure rules and residual equal-cash-division process in clause 11.4;

(o) the winner verification and Prize delivery timetable;

(p) the applicable Australian classification and consumer advice, obtained before the game is made publicly available;

(q) any licence, permission, authorisation, exemption or jurisdiction-specific addendum that applies; and

(r) any other material Competition-specific rule.

4.2 We will not materially change the Course Build, Prize, winner criterion, Eligible Jurisdictions, registration period, Competition Practice Window, Official Run Window, prices or entry conditions for commercial convenience after entries open.

4.3 We may make only a change reasonably necessary to comply with mandatory law, a regulator order or a binding authorisation or approved-game condition; address a material security or integrity issue that cannot reasonably be handled otherwise; correct an obvious clerical error without changing the bargain; or protect entrants from demonstrable unfairness. We will not increase a price already accepted or make a discretionary mid-Competition change to the Prize, purchased Official Run entitlement, winner criterion or core Course Build. A Prize supply problem or legal prohibition is dealt with only under clauses 14.6 and 15.4. Unless the legal instrument requires immediate cessation, we will pause the affected activity, notify entrants directly and let a materially disadvantaged entrant withdraw and receive the applicable refund before the change takes effect. If fairness cannot be preserved, clause 15 applies.

5. Nature of the Competition

5.1 Each Official Run in a Competition uses the same identified Course Build and fixed obstacle manifest, with random-number generation disabled or not invoked. Before accepting Entries, PrizeRun will publish a cryptographic commitment/hash to the sealed exact build and enough representative information to describe the service and skill tested without giving any entrant early access. When registration closes, it will release the exact build and information sufficient to verify it against the commitment. The Course Build contains no random obstacles, random spawns, variable seeds, paid performance boosts or chance-based winner selection. Before entry opens, PrizeRun will have the disclosed timing method and supported device/network conditions independently tested to determine whether latency, input sampling, frame rate, device class, client clock, server load or server region can create a material performance advantage. PrizeRun will not open or continue a Competition unless the audit supports fair comparison within the disclosed thresholds.

5.2 The winner is determined by comparative player performance measured under the published rules. Each accepted purchase supplies the Included Official Runs and services disclosed before payment. A replacement token under clause 9.4 replaces an attempt that was not fairly supplied. Tie-Break Runs under clause 11.4 are no-fee post-Competition playoffs available only because qualifying entrants recorded the same fastest time.

5.3 Each Competition must have its own Schedule, Course Build, Prize, registration period and Official Run Window. PrizeRun will not present a continuation of an existing Competition as a new Competition to avoid an accrued Prize, refund or consumer obligation.

5.4 XP, cosmetics, Practice Runs, referrals, Account level, Account history and prior spending do not alter Official Run physics, controls, timing, recorded performance, integrity review or Tie-Break conditions.

5.5 Before entries open, PrizeRun will:

(a) acquire the advertised Prize free of undisclosed security interests;

(b) place the maximum possible cash, delivery, transfer, Tie-Break, substitute and default-remedy liability under the Schedule and clauses 11.4, 14.5, 14.6 and 15.4 in a separately designated, board-restricted account;

(c) maintain a refund reserve equal to all Entry Fees captured until every cancellation and refund risk relating to those fees has ended.

PrizeRun will not rely on future Entry Fees, minimum sales or sale of the Prize to meet a Prize obligation. A board-restricted account is not a trust, escrow or insolvency protection unless PrizeRun has lawfully established it as one. The refund reserve is not a Prize pool and will not fund or calculate the Prize. If the Competition lawfully completes and an eligible winner is verified, PrizeRun will award the advertised Prize or the lawful agreed or default remedy.

5.6 PrizeRun will retain a technical description of the Course Build and server timing system sufficient to investigate a reasonably raised integrity complaint.

5.7 PrizeRun does not offer odds or knowingly accept separate side bets, player-to-player stakes, side pools or third-party wagers through the Platform. You must not use the Platform to arrange or promote that activity. This clause describes the Platform's mechanics and prohibited conduct; it is not a representation that paid participation is outside every gaming or wagering law.

5.8 PrizeRun will offer Prize Competition participation only while every required approval and jurisdiction-specific rule is in force or while a signed jurisdiction-specific legal opinion on the final product identifies the applicable legislation and confirms that no approval is required. If that basis ends, clauses 4.3 and 15 apply.

6. Accounts and security

6.1 You must take reasonable steps to protect your Account credentials and passkeys and notify us promptly at security@prizerun.vip if you suspect unauthorised access.

6.2 You are responsible for activity you authorise. You are not responsible for unauthorised activity caused by our failure to use reasonable care and skill or by a security incident for which we are legally responsible.

6.3 We may temporarily restrict an Account where reasonably necessary to investigate suspected fraud, unauthorised access, multiple accounts, location evasion or Competition manipulation. We will act proportionately, tell you the general reason unless doing so would compromise a lawful investigation, and provide a reasonable review process.

7. Practice Runs

7.1 General Practice Runs are free and may be repeated without consuming an Included Official Run, subject to reasonable system-availability and abuse controls. The exact Competition Course Build is released only when the common Competition Practice Window opens after registration has closed, so every accepted entrant receives the same access period before and during the Official Run Window.

7.2 A Practice Run is not an entry, does not appear on the official leaderboard and cannot win the Prize.

7.3 Practice performance, displayed practice times and simulations do not guarantee that an Official Run will be completed or will achieve the same result.

7.4 Where the game's classification permits, PrizeRun may offer all-ages public Practice Mode without an Account. A separate Public Practice Notice applies. A person who cannot legally accept that Notice must use the parent or guardian consent flow. Public Practice Mode does not create an Account, Competition Entry, leaderboard status or Prize eligibility. PrizeRun will collect only the data needed to supply and secure it and will not use that data for optional product analytics, behavioural advertising or direct Prize Competition marketing to a child.

8. Competition registration, price and payment

8.1 Before entry or payment, the Schedule will display each available Run Pack, its Entry Fee and the Included Official Runs it supplies. Prices are in Australian dollars and include GST unless clearly stated otherwise.

8.2 Before accepting an Entry or payment, PrizeRun will show you the Competition identifier, Run Pack, Entry Fee, registration close, common Practice and Official Run windows, Included Official Runs, material eligibility rules, and links to these Terms, the Competition Schedule, Privacy Policy and Refund Policy. PrizeRun will complete the required age, capacity, identity, residence and location checks before accepting the Entry or capturing payment.

8.3 PrizeRun accepts an Entry or Run Pack purchase only before registration closes, after required verification is complete, when the payment provider authorises the transaction and when PrizeRun issues an electronic confirmation. PrizeRun will void or refund an accidental duplicate payment that does not supply the confirmed product under clauses 8.7 and 9.6.

PrizeRun will not accept a late Entry after it releases the exact Course Build or opens the common Competition Practice Window.

8.4 A Competition Entry and its Included Official Runs:

(a) can be used only through the Account to which they were issued;

(b) cannot be sold, gifted or transferred;

(d) consume an Included Official Run only when the server successfully issues an Official Run attempt token, subject to clause 9.4. A restored token replaces the failed attempt; and

(e) are specific to the identified Competition and expire when its Official Run Window closes, subject to refund, restoration and cancellation rights in these Terms.

8.5 PrizeRun will identify the Included Official Runs supplied by each product before payment and record accepted purchases and available Official Runs in the Account. XP, referrals, Account status, cosmetics and undisclosed promotions do not alter a purchased product or improve run performance.

8.6 The Entry Fee is the price for the product and services disclosed in the Schedule. Those services may include Official Runs, server-side timing, performance recording, leaderboard administration, integrity checks and result verification. The price does not vary with performance. Clauses 9 and 15 and all non-excludable consumer rights still apply.

8.7 When PrizeRun accepts a Competition payment, the Entry Fee becomes revenue for the disclosed product and services, subject to refunds and non-excludable rights. PrizeRun does not pool or hold it for payment to a winner.

8.8 We may refuse or reverse a transaction reasonably suspected to be unauthorised, fraudulent or made in breach of payment-network requirements. If the transaction was authorised and the entrant acted honestly, we will not retain payment without supplying the confirmed product or providing an appropriate refund. PrizeRun will not charge a recurring subscription unless you separately accept the price, billing frequency and cancellation terms through an unticked checkbox.

9. Refunds and remedies

9.1 Your rights under the Australian Consumer Law cannot be excluded. Depending on the circumstances, you may be entitled to a refund, replacement, resupply or compensation if the Platform or Competition Entry services do not comply with a consumer guarantee.

9.2 For a major failure, you may terminate the affected service contract and obtain the refund and compensation remedies available under the Australian Consumer Law. A restored attempt under clause 9.4 is an additional remedy for an appropriate non-major failure; it does not replace your statutory election for a major failure.

9.3 Our voluntary change-of-mind policy applies only to a Run Pack as a whole. You may cancel a Run Pack purchase and receive a full refund if you ask within 14 days after payment and every Included Official Run supplied by that Run Pack remains unused. Once any Official Run from the Run Pack has started, the Run Pack is not refundable for change of mind. An individual Official Run is not refundable for change of mind, a disappointing time, a voluntary exit or a personal device or connection problem. This clause does not shorten or replace a statutory right, a verified PrizeRun-failure remedy under clause 9.4 or a cancellation remedy under clause 15.

9.4 We will automatically restore the affected Included Official Run or Tie-Break Run, or provide the refund or other remedy the entrant selects where the Australian Consumer Law gives that election, if:

(a) our server issues an attempt token but the Official Run or Tie-Break Run cannot start because of a verified PrizeRun server error;

(b) a verified PrizeRun server failure prevents the Server Record from determining a completion time reliably; or

(c) a Course Build mismatch or verified timing defect prevents the Official Run or Tie-Break Run from being supplied fairly as described.

9.5 An Official Run or Tie-Break Run is not refundable or ordinarily restored merely because the entrant exits, performs poorly, uses a device or network that fails requirements prominently disclosed before PrizeRun accepted the Entry, loses their personal internet connection or experiences a device issue outside PrizeRun's reasonable control. This clause does not limit any non-excludable right or apply where PrizeRun failed to use reasonable care and skill or where the published objective thresholds require restoration.

9.6 We will initiate an approved refund within 5 business days. Bank and payment-network processing time is outside our direct control. Refunds will ordinarily be made to the original payment method. We will provide a reasonable lawful alternative where the original method is unavailable or where required by law.

9.7 If PrizeRun accepts payment but, for a reason not caused by the entrant, does not provide the disclosed opportunity to practise and use the purchased Included Official Runs, PrizeRun will restore access, extend the applicable window without unfairly prejudicing other entrants or use clause 15. The entrant remains entitled to any applicable refund and non-excludable rights.

10. Official Runs and server timing

10.1 An Official Run or Tie-Break Run begins only after the server issues a unique attempt token linked to the entrant, Competition, run type and Course Build. The server issues an Official Run token only during the common Official Run Window. PrizeRun will use proportionate location controls before issuing the token, when the run starts, during the run, when it finishes and during post-run anomaly review. The controls must consistently support that the entrant remained physically present in an Eligible Jurisdiction. An inconsistent or unavailable signal triggers a temporary hold and review under clause 12.3. It does not, by itself, prove wrongdoing.

10.2 An Official Time or Tie-Break Time is calculated server-side using the Schedule's audited simulation-tick, start/finish-event, input/timestamp, quantisation and rounding rules for the Course Build. Visual timers displayed on a device are indicative only. The Server Record is the primary timing evidence, but it is subject to reliability review and relevant entrant counter-evidence; it is not conclusive merely because it is server-side.

10.3 The Schedule's pre-published objective thresholds determine when a network, device, server or timing condition requires a replacement attempt. If a material technical variable may have affected multiple entrants or cannot be isolated and objectively remedied under the published method, PrizeRun will not determine the winner from the affected data and will use the competition-wide remedy in clause 15.

10.4 The entrant must complete the course using permitted inputs on a Supported Device without pausing, tampering or prohibited assistance.

10.5 A completed Official Run may appear in the entrant's private result view and on the live provisional leaderboard during the Official Run Window. Displaying a time or rank does not certify eligibility, validity or the final winner. The result remains subject to integrity and eligibility review.

10.6 PrizeRun may reject or remove an Official Run or Tie-Break Run only if relevant records support at least one of these objective, pre-published grounds:

(a) the Server Record is incomplete or internally inconsistent;

(b) the wrong Course Build was used;

(d) the Account, age, residence or location requirement was not satisfied;

(e) the entrant exploited a material bug contrary to clause 13; or

(f) the run materially breached another specific Competition rule that was prominently published before PrizeRun accepted the Entry.

If an unexpected integrity issue is not covered by a pre-published ground, PrizeRun may place a temporary hold while it uses clauses 4.3, 12.3 and 15; it will not create a retrospective disqualification rule.

10.7 Normal differences in human reaction, strategy or permitted input style are not cheating.

11. Leaderboard and winner determination

11.1 During the Official Run Window, PrizeRun may publish completed Official Times, public aliases and provisional ranks on the live provisional leaderboard. The leaderboard may change whenever another completed Official Run is recorded or a result is held, corrected or removed through the review process. Displaying a time or rank does not constitute final winner certification. Official Run replays remain withheld until the Official Run Window closes.

11.2 After the Official Run Window closes, PrizeRun will review the leading Server Records and relevant eligibility information. Subject to these Terms, the entrant with the fastest Valid Official Time is the provisional winner.

11.3 PrizeRun will publish or provide the verified winning time and enough information about the integrity process to substantiate the result without compromising security systems or another person's privacy.

11.4 If two or more entrants record exactly the same fastest Valid Official Time at the full timing precision stored by the server, the following process applies:

(a) PrizeRun will give each tied entrant direct notice through every verified contact method reasonably available. The Schedule must provide at least 7 days to acknowledge that notice and a Tie-Break Run window of at least 14 days beginning no earlier than the first direct notice;

(b) during that window, each participating tied entrant receives the same number of no-fee Tie-Break Runs on the same Course Build and under the same audited timing method. Tie-Break Times and replays are withheld from the other tied entrants until the round closes;

(c) clause 9.4 applies to a Tie-Break Run affected by a verified PrizeRun failure. A systemic issue requires the same extension or replacement round for every remaining tied entrant;

(d) the entrant with the fastest Valid Tie-Break Time in the round wins. An entrant who, after at least three documented contact attempts, does not acknowledge the notice, does not take any Tie-Break Run during the published window or records no Valid Tie-Break Time is treated as having withdrawn from that playoff, unless a verified PrizeRun failure or circumstance that applicable law requires us to accommodate prevented participation;

(e) a disqualification is subject to clauses 10.6 and 12.3. If only one eligible tied entrant remains with a Valid Tie-Break Time, that entrant is the provisional winner. If every tied entrant is ineligible, withdraws or fails to record a Valid Tie-Break Time for a reason not caused by a verified PrizeRun failure, clause 11.5 applies to the next-fastest Valid Official Time;

(f) if two or more entrants remain tied at full precision, the same process is repeated for the number of rounds pre-published in the Schedule, which must not exceed three; and

(g) if an exact tie remains after the final pre-published round, the remaining tied entrants receive equal shares in Australian dollars of the exact total default cash amount stated in the Schedule, even if no elective cash alternative otherwise exists, unless PrizeRun supplies each remaining tied entrant with the advertised Prize or another outcome each entrant voluntarily accepts as more favourable.

A Tie-Break Run is not a paid Official Run and is supplied on the same terms only because entrants are tied after qualification. No tie will be resolved by a random draw. Every potential Tie-Break obligation must be fully funded under clause 5.5 before entries open.

11.5 If a leading Official Time is invalidated after the process in clause 12.3, the next-fastest Valid Official Time moves up in rank. PrizeRun will keep an audit record of every winner-changing decision.

11.6 If no eligible entrant records a Valid Official Time and no fair competition-wide remedy can produce one, PrizeRun cannot select a winner and will cancel and refund the Competition under clause 15.3. It will not retain Entry Fees or allocate the Prize by chance.

12. Integrity, cheating and fair process

12.1 You must not:

(a) use bots, scripts, macros, automation, emulators not expressly supported, memory editors, packet manipulation, modified clients or unauthorised tools;

(b) alter or falsify inputs, timing, telemetry, device information, location or identity data;

(d) coordinate Accounts to evade an eligibility, identity, location, payment or other integrity rule;

(e) interfere with another entrant, the Platform or an investigation;

(f) exploit a material error after you knew or reasonably should have known it was unintended; or

(g) obtain or use material confidential information about the Course Build or another entrant.

12.2 Security research and good-faith vulnerability reporting must be sent to security@prizerun.vip. Do not test a vulnerability through an Official Run or access another person's data without written authorisation.

12.3 Before making a final decision to reject a run, disqualify an entrant, close an Account or otherwise materially affect an entrant's rank, refund or Prize rights, PrizeRun will:

(a) identify the material rule or integrity concern;

(b) give the entrant a reasonable opportunity to respond and provide relevant evidence; and

We may place an urgent temporary hold on the result to protect the Competition or other users while that process occurs, but the hold is not a final disqualification.

12.4 PrizeRun may permanently close an Account for substantiated deliberate cheating, fraud or repeated material breaches. Any treatment of unused Included Official Runs will be proportionate to the breach and subject to the Australian Consumer Law. We will not cancel an unrelated valid Prize entitlement or retain an unrelated payment merely as a penalty.

13. Bugs and unintended mechanics

13.1 If you encounter a material bug during an Official Run or Tie-Break Run, stop using it and report it promptly. A technique is not prohibited merely because it is highly skilled, unconventional or faster than expected; it must involve an unintended malfunction or a published prohibited method.

13.2 PrizeRun will distinguish between legitimate optimisation and exploitation using the published Course Build rules, technical evidence and the reasonable expectations created before entry.

13.3 PrizeRun will not retrospectively invent a new gameplay prohibition solely because an entrant achieved an unexpectedly fast time. If the published rules were materially ambiguous, we will prefer a result that preserves entrant fairness or cancel and remedy the affected Competition under clause 15.

14. Prizes and winner verification

14.1 The Prize and its reasonable current value are stated in the Competition Schedule. Unless the Schedule expressly says otherwise, the Prize is not transferable and no elective cash alternative is available. The mandatory residual exact-tie cash division in clause 11.4(g) still applies.

14.2 PrizeRun will contact the provisional winner directly using the verified contact methods reasonably available through the Account. We will explain which documents or information are reasonably required, how to provide them securely and the date by which the provisional winner should respond. We may request current government-issued photo identification and evidence reasonably needed to re-verify age, identity, residence, physical presence during each relevant Official Run or Tie-Break Run, Account ownership, authority to use the payment method, payment destination and Prize-delivery details. We may accept reasonable alternative evidence where appropriate. We will request only information reasonably necessary for verification and handle it in accordance with the Privacy Policy and applicable law. The provisional winner should respond within 14 days, but that administrative target does not shorten clause 14.3 or a mandatory claim period.

14.3 Unless a mandatory statutory or approved-game Prize-claim regime applies, PrizeRun will make at least three documented reasonable direct contact attempts through all verified methods reasonably available. If the provisional winner still does not respond within 90 days after the first direct notice, or is determined ineligible after the fair process in these Terms, the Prize passes to the entrant with the next-fastest Valid Official Time. Where legislation, an authorisation, approved rules or a regulator direction prescribes a claim period, review, forfeiture or disposition process, that process applies instead. A Prize will not pass to another entrant while it remains statutorily claimable or must be forfeited or dealt with by a State or Territory. Public posting alone does not start the 90-day period.

14.4 PrizeRun may place a provisional Prize on temporary hold while completing reasonable identity, eligibility or Competition-integrity checks. After following the notice, response and independent-review process in clause 12.3, PrizeRun may refuse to award the Prize to the provisional winner only where the available records and evidence reasonably substantiate that the person:

(a) did not complete the verification process after the contact and claim process in clauses 14.2 and 14.3;

(b) provided materially false, altered, misleading or incomplete identity, eligibility, location, payment or Prize-delivery information;

(c) was not eligible, was not the person who performed the relevant Official Run or Tie-Break Run, shared or transferred the Account, or could not lawfully receive the Prize;

(d) engaged in deliberate cheating, fraud, automation, input or timing manipulation, prohibited assistance, identity or location evasion, material exploitation of a bug, interference with the Platform or another entrant, or another material breach of a specific rule published before PrizeRun accepted the Entry; or

(e) otherwise obtained or attempted to obtain the result or Prize through unlawful conduct.

An unexpectedly fast time, an unsupported allegation or suspicion alone is not sufficient. PrizeRun will give the provisional winner written notice of a final adverse decision, the material reasons and the review rights in clause 22. Subject to any mandatory Prize-claim or forfeiture regime, the entrant with the next-fastest Valid Official Time then moves up under clause 11.5. This clause does not permit PrizeRun to withhold a Prize for commercial convenience or an undisclosed reason.

14.5 PrizeRun will provide the Prize within the period stated in the Competition Schedule and, if no period is stated, within 30 days after completing verification. Any shorter statutory payment deadline or approved-game requirement prevails. A winner may voluntarily agree to a specific longer period after receiving the reason and retaining all statutory rights. Prize unavailability is dealt with under clause 14.6, not by an open-ended delay.

14.6 If the advertised Prize becomes genuinely unavailable for reasons outside PrizeRun's reasonable control, PrizeRun will first offer the identical item if it remains obtainable from another lawful source. Any non-identical substitute requires the winner's informed, voluntary written agreement after PrizeRun provides current independent retail or market evidence of value and characteristics. If the winner does not agree, PrizeRun will provide the exact default cash or other remedy stated in the Competition Schedule. That default must be lawful in every Eligible Jurisdiction, have an objectively equal or greater pre-published value, have any required regulator/game-authorisation approval and be fully funded under clause 5.5 before entries open. Agreement to a substitute or delay does not waive a statutory right.

14.7 A winner is responsible for personal tax consequences except where the law requires PrizeRun to withhold or pay an amount. PrizeRun will provide reasonable prize documentation on request.

14.8 Apple and other prize manufacturers are not sponsors, administrators or endorsers of a Competition unless the Competition Schedule expressly says otherwise.

Cash Prizes

14.9 A cash Prize will be paid in Australian dollars. Where applicable gaming legislation or an approved control system requires it, the Prize will first be credited to the winner's statutory player account and then remitted in the approved manner. Otherwise it will be transferred to a verified Australian account in the winner's name or, if that is not reasonably available, by another verified lawful method agreed with the winner. Any account-name or payment-method requirement will be disclosed prominently before entry. PrizeRun will not charge a winner a fee to receive it.

Vehicle Prizes

14.10 A vehicle Competition Schedule must specify the make, model, model year, variant, condition, odometer if used, maximum drive-away value, included registration period, compulsory third-party insurance, duty, transfer fees, delivery area and cost, title/PPSR status, destination roadworthiness requirements, warranty, accessories and whether a cash alternative is available.

14.11 Before entries open, PrizeRun will lock dealer quotes covering every eligible delivery destination and fund the vehicle, clear title, applicable duty, initial registration, compulsory third-party insurance, required roadworthiness evidence and disclosed delivery. The winner will not be required to contribute to those essential acquisition or transfer costs. Running costs after delivery, optional insurance, licence costs, parking and later registration are the winner's responsibility. If the exact vehicle cannot be supplied within the funded amount, PrizeRun will use clause 14.6 and will not require a winner top-up.

14.12 A winner must satisfy lawful registration and identity requirements. Inability to hold a driver licence does not by itself disqualify a winner who may lawfully own the vehicle, but PrizeRun need not permit an unlicensed person to drive it on delivery.

14.13 PrizeRun will transfer a vehicle with clear title and free of any undisclosed security interest. Before delivery, PrizeRun will obtain a current PPSR search or equivalent dealer evidence and provide reasonable evidence of title to the winner.

15. Competition interruption, compromise or cancellation

15.1 PrizeRun may pause a Competition where reasonably necessary because of a material outage, security incident, legal direction, Course Build defect or integrity event.

15.2 PrizeRun will first consider a proportionate remedy, such as an extension that does not selectively prejudice entrants, restoring only failed attempts under objective thresholds, or removing only demonstrably invalid runs. A restart must apply to every entrant in the Competition, void every prior qualifying time, give every entrant the same fresh attempt allocation, and provide the same common Practice and Official Run windows on an audited fixed Course Build.

15.3 PrizeRun may cancel a Competition only where it cannot reasonably be completed or remedied fairly or lawfully. If cancelled:

(a) PrizeRun will initiate a full refund of all affected Entry Fees within 5 business days unless the entrant affirmatively opts into a disclosed replacement Competition while the refund option remains available;

(b) a replacement Competition will not require a further payment and will provide an equal-or-better Prize, rights, Included Official Runs, Practice period and use window;

(d) statutory remedies remain available.

15.4 Once a winner has been finally verified, a later supply problem does not cancel the winner's entitlement. Clause 14.6 applies instead. If a mandatory law or regulator order makes the original Prize unlawful or impossible, PrizeRun will first provide the exact Schedule default remedy if that remedy is lawful and consistent with the order. If that remedy also cannot lawfully be provided, PrizeRun will comply with the regulator's or court's direction, initiate a refund of every affected Entry Fee within 5 business days unless the direction requires different treatment, and provide the verified winner any additional remedy required by non-excludable law. Clause 9.6 applies to refund processing, and clause 5.5 requires the corresponding reserve. Nothing in these Terms requires PrizeRun to make an unlawful payment or supply, or limits liability that cannot lawfully be limited.

16. Responsible participation

16.1 The registration and purchase screens will display the relevant Entry Fee and Included Official Runs. The Account will display accepted purchases, available Official Runs and transaction history.

16.2 PrizeRun will provide spending limits, cooling-off, self-exclusion and other responsible-participation controls required by law, an authorisation, approved rules or an approved control system, and may provide additional voluntary controls. Once activated, a self-exclusion will not be reversed before the selected period expires merely to permit another registration.

16.3 PrizeRun may apply a proportionate temporary purchase pause where transaction patterns reasonably indicate account compromise, payment fraud or acute consumer harm. We will not use a pause to alter a leaderboard result or avoid awarding a Prize.

16.4 PrizeRun will not send direct Competition marketing to a self-excluded person during the exclusion period.

16.5 PrizeRun will not send direct paid-Competition marketing to a person known to be under 18 or contrary to a classification, mandatory age rule or applicable marketing law. PrizeRun will not use child Practice data to build advertising profiles.

17. Privacy, leaderboard and replays

17.1 The Privacy Policy explains how PrizeRun collects, uses, discloses, stores and deletes personal information and how to make a privacy complaint.

17.2 By making an Official Run or Tie-Break Run, you authorise PrizeRun to display your chosen public alias, Official Time or Tie-Break Time, rank, Course Build and neutral status such as “provisional”, “tied”, “playoff” or “verified” on the leaderboard/result page. PrizeRun will not publish an allegation or reason for disqualification without a documented lawful basis and a proportionate need to do so.

17.3 You grant PrizeRun a non-exclusive, royalty-free licence to store, reproduce and display the gameplay replay and associated non-identifying run data for Competition administration, integrity verification, dispute resolution and public substantiation of the result. PrizeRun will not publish an Official Run replay before the common Official Run Window closes or a Tie-Break Run replay before the applicable Tie-Break round closes. This licence lasts only as long as reasonably necessary for those purposes.

17.4 Use of your legal name, image, voice, testimonial or Prize handover content for general advertising requires separate, voluntary consent. Refusing marketing consent does not affect Prize eligibility.

18. Platform licence and intellectual property

18.1 PrizeRun grants you a personal, limited, revocable, non-exclusive, non-transferable licence to use the Platform for lawful personal participation in accordance with these Terms.

18.2 PrizeRun and its licensors retain ownership of the Platform, software, Course Builds, graphics, trade marks and other intellectual property. These Terms do not transfer ownership to you.

18.3 You must not copy, sell, reverse engineer, scrape, distribute or create derivative works from the Platform except to the extent permitted by law or with written permission. This clause does not prohibit observing ordinary network behaviour for interoperability or security research where the law prevents that activity from being restricted.

18.4 Feedback may be used by PrizeRun without payment, but you retain ownership of pre-existing material and personal information.

19. Third-party services

19.1 The Platform may rely on payment, identity, hosting, security and delivery providers. Their own terms may apply to their separate services.

19.2 PrizeRun remains responsible for its obligations and cannot avoid a non-excludable responsibility merely because it engaged a contractor.

19.3 Where you independently choose a third-party service that PrizeRun did not select, require, integrate or represent as part of the Competition, PrizeRun is not responsible for that provider's acts outside our reasonable control. This does not reduce PrizeRun's responsibility for its contractors, payment/verification flow or any service represented as part of the Competition, and we will provide every remedy for which PrizeRun is legally responsible.

20. Australian Consumer Law, risk allocation and liability

20.1 Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right, remedy or liability that cannot lawfully be excluded, restricted or modified.

20.2 PrizeRun will provide the Platform and Competition services with due care and skill and in a manner reasonably fit for disclosed purposes, subject to the nature of internet services and the requirements clearly disclosed before PrizeRun accepts an Entry.

20.3 To the extent permitted by law, neither party is liable for an indirect, special or consequential loss that does not arise naturally in the ordinary course from the relevant breach, or for a loss that was not reasonably foreseeable when the relevant contract was made. PrizeRun is not liable for loss of business revenue, profit, opportunity, goodwill or anticipated savings arising from personal or commercial use of the Platform, except to the extent that the loss is recoverable under a right or remedy that cannot lawfully be limited.

20.4 To the extent PrizeRun's liability can lawfully be limited, its aggregate liability arising from or connected with an affected Competition Entry is limited to the greater of the Entry Fees paid by the entrant for that Competition and AUD $100. This cap does not apply to a validly won Prize or funded default remedy, an approved refund, fraud or wilful misconduct by PrizeRun, death or personal injury caused by PrizeRun's negligence, a privacy or data-security liability that cannot lawfully be limited, or a consumer guarantee, statutory right, remedy or liability that cannot lawfully be limited.

20.5 PrizeRun is not responsible to the extent a loss or failed run was directly caused by an unsupported device or network condition prominently disclosed before purchase, the entrant's unauthorised modification or prohibited tool, an independently selected third-party service that PrizeRun did not supply or require, or the entrant's unlawful act, fraud or deliberate misconduct. This allocation does not apply where PrizeRun failed to use reasonable care and skill or where another non-excludable right applies.

20.6 You indemnify PrizeRun against a third-party claim and the reasonable, documented loss finally awarded or agreed in settlement to the extent directly caused by your deliberate fraud, cheating, unlawful access, infringement of that third party's intellectual-property rights or intentional material breach of these Terms. This indemnity does not apply to loss caused by PrizeRun, loss outside your reasonable control, ordinary permitted use of the Platform or an amount that would make the term unfair or otherwise unlawful.

20.7 Each party must take reasonable steps to avoid or reduce a loss for which it seeks compensation. Liability is reduced to the extent the claimant's unlawful act, fraud or deliberate misconduct caused the loss.

21. Suspension and ending use

21.1 You may stop using the Platform at any time and request Account closure, subject to completing an active Prize claim or dispute and lawful record-retention requirements.

21.2 PrizeRun may end or suspend access only for a reasonably identified breach, security or legal reason. Except in an urgent case, we will give reasonable notice and an opportunity to remedy a remediable breach.

21.3 Ending or suspending an Account does not remove accrued rights, including a valid Prize entitlement, refund right or existing complaint. If access is interrupted for a reason not caused by the entrant, PrizeRun will restore access within the existing common window, extend the common window equally for every entrant, or give the affected entrant a full refund. Only the affected Competition Entry may be forfeited, and only after substantiated deliberate cheating under the final-decision process in clause 12.3 and subject to non-excludable rights.

22. Complaints and reviews

22.1 Contact support@prizerun.vip with an Account, payment, eligibility or Competition complaint. Include the Competition identifier and relevant attempt identifier where available.

22.2 An entrant should request administrative review of a run-integrity or winner decision within 28 days after direct notice. We will consider a later request where it is reasonable to do so. This administrative target does not extinguish an Australian Consumer Law remedy, statutory limitation period, regulator complaint or court right.

22.3 PrizeRun will acknowledge a material complaint within 2 business days and aim to provide an outcome within 10 business days. Complex integrity matters may take longer; we will provide an update.

22.4 A review will be conducted by a person who was not the original decision-maker and will consider the relevant Competition Schedule, Server Record and information provided by the entrant.

22.5 Before either party starts court proceedings about a Competition contract, that party must give the other a written notice describing the dispute and the outcome sought. The parties will use reasonable efforts to resolve the dispute in good faith for 15 business days after the notice is received.

22.6 If the dispute remains unresolved, either party may propose confidential mediation conducted online or at another mutually agreed location through an independent mediator agreed by the parties. If the parties agree to mediate, they will share the mediator's fee equally and otherwise bear their own costs. If they cannot agree on a mediator within 10 business days, either party may ask the Resolution Institute to nominate one. Participation in mediation does not require a consumer to give up a statutory right or accept an unreasonable cost.

22.7 Clauses 22.5 and 22.6 do not prevent either party from seeking urgent or interlocutory relief, preserving a limitation period, using a small-claims or consumer tribunal process, enforcing a non-excludable right, or contacting the ACCC, a consumer regulator, privacy regulator, gambling regulator, court or another body with jurisdiction.

23. Changes to these Terms

23.1 We may update these Terms prospectively for future purchases and Competitions. We will publish the new effective date and retain prior versions.

23.2 We will not retrospectively alter the Prize, winner criterion, eligibility, Included Official Runs, Course Build or entry bargain for an open Competition. Clause 4.3 contains the only narrow exception. If an unavoidable change would materially disadvantage an entrant, PrizeRun will pause the affected activity and give direct notice before the change takes effect, unless mandatory law requires immediate cessation. The entrant may withdraw and receive a full refund of all affected Entry Fees.

24. Notices and electronic communications

24.1 You agree that transactional notices may be provided electronically through the Platform or the email address linked to your Account. Marketing consent is separate and may be withdrawn at any time.

24.2 You must keep your Account contact details current. PrizeRun will send a material Competition notice to the nominated email address and make it available in the Account where practicable. A mandatory notice or receipt rule prevails over this clause. Clauses 11.4, 14.2, 14.3 and 22.2 state the response periods for the decisions they cover.

25. General legal terms

25.1 These Terms and each Competition contract are governed by the laws of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of courts with authority to hear the dispute.

25.2 Clause 25.1 does not exclude the operation of mandatory laws of the state or territory in which you are located or any regulator's jurisdiction.

25.3 If part of these Terms is invalid or unenforceable, it is to be read down to the minimum extent necessary and the remaining provisions continue, where legally possible.

25.4 A delay in exercising a right is not a waiver. A waiver must be clear and applies only to the specific instance.

25.5 PrizeRun may transfer this contract as part of a genuine sale or restructure only to a solvent assignee that assumes in writing every Prize, refund, consumer, complaint, security and data obligation and preserves the dedicated Prize funding. Otherwise, we will obtain the affected entrant's consent or offer a full refund. You cannot transfer an Account or Prize entitlement before award except with our written agreement or where required by law.

25.6 These Terms do not create a partnership, employment, agency or fiduciary relationship between an entrant and PrizeRun.

26. Contact

Promoter and Platform operator: ALLYCHAT PTY LTD ACN: 696 543 727 ABN: 39 696 543 727 Support: support@prizerun.vip Privacy: privacy@prizerun.vip Security: security@prizerun.vip Business location: NSW 2095, Australia

27. Competition Schedules are published separately

27.1 The Competition Schedule is a separate, completed document for a specific Competition. PrizeRun will not accept an Entry or payment until the Schedule is published and all material fields required by clause 4 are complete.

27.2 A Schedule with a blank, draft or unconfirmed material field is not open for paid entry. Vehicle and other specialist Prizes will use a completed prize-specific addendum covering the matters relevant to delivery, ownership, value and substitution.

27.3 Before any paid Competition opens, PrizeRun will obtain the legal, classification, technical, Prize-funding and jurisdictional approvals or advice required for that Competition. Publication of these general Terms does not itself identify where a particular Competition is available; the applicable Competition Schedule controls eligibility.