General
Game Rules

1. Competition Schedule

Each official competition requires a Schedule displayed before purchase and entry. The Schedule forms part of these Rules and must state:

• competition name, unique identifier and legal operator;
• opening and closing date and time, including AEST or AEDT as applicable;
• eligible states or territories, minimum age and excluded persons;
• the total price including GST, number of official attempts, consumption point and expiry;
• the fixed prize, model or specification, value basis and delivery area;
• the locked game build, deterministic course or challenge identifier and timing precision;
• the official leaderboard location, verification period, winner announcement and claim deadline;
• the exact tie-playoff timing and equivalent-prize outcome;
• any competition-specific condition expressly permitted by these Rules and consistent with law.

2. Deterministic skill format

PrizeRun is intended to determine results by player skill, including timing, memory, route choice and execution. For an official competition:

• every entrant must receive the same locked course, obstacle pattern, starting state, scoring rules and timing method;
• the course must not randomly advantage or disadvantage an entrant;
• there is no random draw, mystery selection, random boost, random penalty or chance-based winner choice;
• the server-recorded valid result, not a screenshot or local display, determines the official time;
• practice must be available on the relevant course or a materially equivalent disclosed practice course.

If a defect or variable condition means entrants did not compete on materially equal terms, affected results must not be used to award the prize without a fair remedy.

3. Entry and official attempts

1. An entrant must satisfy the Eligibility Policy, use their own verified account and accept the current Schedule.
2. Practice attempts are free and do not qualify for prizes.
3. An official attempt is consumed only at the point disclosed before purchase and in the Schedule. It must not be consumed merely by viewing a competition.
4. Official attempts are personal, non-transferable, not redeemable for cash and may not be sold or exchanged.
5. Multiple entries are allowed only to the extent stated in the Schedule. Creating extra accounts to avoid limits is prohibited.
6. An attempt received after the closing time is not eligible, even if it began earlier, unless the Schedule expressly uses a start-time rule.

A leaderboard entry remains provisional until final verification.

4. Winner determination and ties

The winner is the eligible entrant with the lowest valid server-recorded elapsed time completed during the competition period, measured to the precision stated in the Schedule.

Exact ties

If two or more entrants have an identical verified time at the finest retained precision, PrizeRun must not use a random draw. Tied entrants will be invited to a maximum of two skill-only playoff rounds using materially equivalent predetermined course settings and timing rules disclosed in the Schedule. The lowest verified time in a playoff round advances or wins.

If an exact tie remains after the second playoff round, each remaining tied entrant will receive an equivalent advertised prize. The operator must budget for and disclose this outcome before entry opens. No draw, coin toss, earliest-entry rule or discretionary selection may be used.

A tied entrant will receive reasonable notice and at least two business days to participate, with a longer period where reasonably required for a verified technical, accessibility or document issue. An entrant who does not participate after reasonable contact and without an accepted reason may be treated as withdrawn from the playoff, but the prize must not be reallocated until any timely internal review is complete.

5. Technical failures and interrupted runs

Verified PrizeRun failure

If platform or server logs show that a PrizeRun-controlled failure prevented a valid result, PrizeRun will restore the affected attempt, provide an equivalent replacement opportunity, or refund the affected attempt where restoration is not reasonably available. The remedy must not unfairly improve the entrant’s competitive position.

Player device or connection

Players are responsible for a compatible device, current supported software and a stable connection. A result that cannot be securely received or verified may be invalid. However, PrizeRun will assess available logs and will not rely on a blanket technical-failure exclusion where Australian Consumer Law provides a remedy.

Reporting window

Report an interrupted official run through the operational support channel as soon as reasonably practicable, preferably before the competition closes and ordinarily within 48 hours of the incident. A later report will still be considered where relevant logs remain available or the delay was reasonable. Include the account, approximate time, competition and device details. PrizeRun will preserve relevant logs once notified where reasonably practicable. This reporting request does not remove a non-excludable consumer right.

6. Verification and provisional results

PrizeRun may use proportionate automated checks and manual review to verify:

• server timestamps, event sequence, replay or input data and result checksum;
• locked course and app-build identifiers;
• impossible movement, timing anomalies, automation or modified-client indicators;
• account ownership, payment validity and duplicate-account signals;
• winner identity, age, residence and physical-location requirements.

Checks must be applied consistently and data must be handled under the Privacy Policy. A public leaderboard is provisional until marked verified. Under the final Rules, PrizeRun will finalise results within the verification period in the Schedule and keep an audit record for the published retention period.

7. Invalid results and disqualification

PrizeRun may invalidate an affected result or disqualify an entrant for objective evidence of:

• automation, bots, macros, modified clients, timing manipulation or unauthorised tools;
• tampering with telemetry, network traffic, course data, device integrity or verification;
• multi-accounting, account sharing, collusion or another person completing the attempt;
• false identity, age, residence, location, payment or prize-claim information;
• exploiting a known defect after notice, interfering with another entrant, or serious abusive conduct;
• conduct that breaches law, these Rules, the Terms or the Schedule and materially affects fairness or integrity.

Except where urgent protective action is required, the entrant will receive notice of the concern, a meaningful evidence summary and at least two business days to respond, with more time where reasonably needed for identity, accessibility or document issues. A different reviewer will handle a timely internal appeal where reasonably practicable. A prize must not be reallocated until that review is complete, except where immediate action is legally required. Decisions must be evidence-based and proportionate, not arbitrary.

8. Winner contact, claim and prize delivery

1. PrizeRun will contact the provisional winner using their registered contact details and publish the result as described in the Schedule.
2. The winner must provide reasonable proof of identity, age, residence and delivery information within 14 days of notice unless the Schedule allows longer.
3. If verification succeeds, PrizeRun will deliver the prize within the period stated in the Schedule, or within 30 days if no period is stated.
4. Delivery charges within the stated delivery area are borne by PrizeRun unless clearly disclosed before entry.
5. If the advertised prize becomes genuinely unavailable for reasons outside PrizeRun's reasonable control, PrizeRun may offer a substitute of equal or greater value. A substitute requires the winner's agreement unless the law and the accepted Schedule clearly permit otherwise; if agreement is not reached, an appropriate lawful remedy must be provided.
6. If a provisional winner cannot be contacted after the number and methods of contact attempts stated in the Schedule, does not claim in time or fails eligibility verification, the next fastest verified eligible entrant may be considered only after any reasonable extension and timely internal review are complete.

A prize must be supplied as offered. A prize may have tax consequences depending on the winner's circumstances; winners should obtain independent tax advice if needed.

9. Rule changes, suspension and cancellation

PrizeRun may correct an obvious error before a competition opens. After opening, a material rule, prize, eligibility or winner-method change may occur only where reasonably necessary for legality, security or fairness, and must be communicated clearly.

If an official competition cannot fairly continue, PrizeRun may pause, reschedule or cancel it. If cancelled, unused competition-specific attempts must be refunded or credited consistently, and affected consumed attempts must receive an appropriate remedy where a PrizeRun-controlled failure caused the cancellation. No cancellation term overrides Australian Consumer Law.

10. Complaints, records and governing law

Submit a result or prize complaint through the operational support channel as soon as reasonably practicable and ordinarily within seven days of the relevant decision. A later complaint will be considered where evidence remains available or the delay was reasonable. Under the final Rules, PrizeRun will acknowledge the complaint, preserve relevant evidence where reasonably practicable, provide a reference and issue a reasoned response. No complaint period removes a non-excludable right.

The proposed governing law is New South Wales, while mandatory laws of an entrant’s eligible jurisdiction may also apply. The final paid-entry mechanics require independent NSW legal review before launch. These draft Rules do not represent a regulator’s approval or a conclusion that a particular future competition is lawful.